Introduction

This Privacy Policy outlines the practices of CISB Services Pvt. Ltd. regarding the collection, use, and disclosure of information for our corporate mobile application ("DRS") custom developed by our technology provider "ANIKTANTRA".

The APP is used exclusively by our employees and assigned users. We are committed to protecting the privacy of our users and ensuring the security of their personal information.

Information We Collect

We collect and process the following types of information:

• Personal Identification Information: Name, contact details (email, phone number), job title, and department.
• Online Location
• Background Location
• Google Maps Usage

How We Use Your Information

We use the collected information for the following purposes:

• To Provide and Improve Services: Ensure the proper functioning of the Apps, enhance user experience, and develop new features.
• To Communicate: Send notifications, updates, and other communications related to the use of the Apps.
• To Ensure Security: Monitor and maintain the security and integrity of the Apps, including detecting and preventing unauthorized access and other security issues.
• To Comply with Legal Obligations: Fulfill our legal and regulatory obligations.
• Location Sharing :
  • a. Location data is not shared with any 3rd party entities.
  • b. The primary use of location data is to prevent geo-fencing breaches by the user.
  • c. Location data is not stored on any servers of CISB or any third-party service providers.
  • d. Only the current location is stored within the app.
  • e. Location data is deleted or flushed out when the user logs out of the app.
• Background Location :
  • a. The app uses background location data to get the user’s location.
  • b. location tracking details are not stored on our servers; they are used solely to determine the user's current location for better co-ordination with other users on duty.
  • c. Location data is not stored on any servers of CISB or any third-party service providers.
  • d. Location data is flushed out when the user comes out of the screen or logs out of the app.
• Google Maps Usage :
  • a. Maps are displayed on the app to enhance the user experience and provide relevant location-based information.

Information Sharing and Disclosure

We do not sell or share your personal information with third parties except in the following circumstances:

• With Service Providers: We may share information with third-party service providers who assist us in operating the Apps and providing services, subject to strict confidentiality agreements.
• For Legal Reasons: We may disclose information if required by law or in response to legal processes, such as a court order or subpoena.
• To Protect Rights and Safety: We may share information to protect the rights, property, or safety of our company, employees, or others.

Data Security

We implement appropriate technical and organizational measures to protect the information we collect and process. These measures are designed to ensure the confidentiality, integrity, and availability of your data.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

User Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to your personal information and obtain a copy.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information under certain circumstances.
• Restriction: Request restriction of processing your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes by posting the new Privacy Policy on the Apps and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CISB Services Pvt. Ltd.
101, Khushwah Chambers, Makwana Road,
Opp Apurva Industrial Estate, Marol Naka,
Andheri (E), Lane adjacent to BPCL Petrol Pump,
Mumbai - 400059.
Ph +91 22 6787 5858
Email info@cisb.co.in